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Grievance and Appeal Process

If for any reason the University’s offered accommodation(s) are rejected by a student, the student should first notify their designated disability advisor to discuss concerns. If the student is still not satisfied with the decision regarding disability accommodations, he or she may appeal the decision of the disability advisor regarding the accommodation(s) requested.  The process for an appeal is as follows:

  1. Discussion with Disability Advisor.  The student should first discuss with the designated disability advisor the requested accommodation(s) and the basis for the disability advisor’s decision.  The student must contact the disability advisor in writing within five (5) business days after the date of the Disability Advisor’s decision. 
  2. Request for Reconsideration by Disability Director.  If, unsatisfied with the decision, and the student still wishes to seek reconsideration of the disability advisor’s decision, the student should submit a request for reconsideration within ten (10) business days after the meeting with the Disability Advisor. The request for reconsideration must be in writing and must state specifically the reasons that the student is seeking reconsideration.  The student should furnish copies of any supporting documents or evidence that he or she wishes to have considered by the Disability Director.  The student must provide a copy of the request for reconsideration to the Disability Advisor at same time it is submitted to the Disability Director.
  3. Decision of Disability Director.  The Disability Director shall review the student’s request for reconsideration, along with any supporting documents or evidence, and the disability advisor’s file.  In conducting this review, the disability director may meet with the student, the Disability Advisor, and any other University officials or third-parties who may have information relevant to the request for reconsideration.   Unless the time frame for responding is extended, as set forth below, the Disability Director shall provide the student with a written response the request for reconsideration within fifteen (15) business days of receipt of the request.
  4. Appeal to Provost.  If, after receiving the decision of the Disability Director, the student wishes to appeal the decision of the Disability Director, the student may submit a written appeal to the Provost and Vice President for Academic Affairs within ten (10) day of the date of the Disability Director’s decision.  The appeal must state specifically the reasons that the student is filing the appeal.  The student’s appeal must be based on the records submitted to the disability advisor and disability director.  The student may only submit additional documents or evidence if such documents or evidence were not available and could not reasonably have been made available at the time of the student’s request for reconsideration.
  5. Decision of the Provost.  The Provost and Vice President for Academic Affairs shall review the student’s appeal.  The Provost and Vice President for Academic Affairs may review such files or records and may consult with such University officials as he or she deems necessary in considering the appeal.  Unless the time frame for responding is extended, as set forth below, the Provost and Vice President for Academic Affairs shall provide the student with his or her written decision on the appeal within fifteen (15) business days of receipt of the appeal.  The decision of the Provost and Vice President for Academic Affairs is final and is not subject to further appeal.

Written requests, appeals, and decisions may be sent via email or regular mail.

The time frame for contacting the disability advisor, submitting a request for reconsideration or an appeal may be extended by the disability director, upon written request of the student, for good cause shown.   The time frame for responding to a request for reconsideration may be extended by the disability director for good cause.  In such event, the disability director shall notify the student, in writing, of the extension and the basis for such extension.   The time frame for responding to an appeal may be extended by the Provost and Vice President for Academic Affairs for good cause.  In such event, the Provost and Vice President for Academic Affairs shall notify the student, in writing, of the extension and the basis for such extension.

Further information about federal laws prohibiting discrimination based on disability is available from the Assistant Secretary for Civil Rights, U.S. Department of Education, Office of Civil Rights, 400 Maryland Avenue, SW, Washington, DC, 20202-1100; 800-421-3481; OCR@ed.gov; or http://www.ed.gov/ocr.